January 17, 2012
UBER Car Service: A Dream App When Flow & Timing Are Critical
For those of you who haven't heard of UBER, and because of the name, think it's some funky, hip device, think again. UBER is a car service that is as simple to use as calling a taxi. Many higher end car services require you to call them well in advance and they're often fairly pricey.
While UBER is definitely more expensive than a taxi (roughly about double in my experience), it's incredibly useful when you need a more formal sedan for business purposes, when it's late and taxis might take too long to get to you or you're in a location where taxis are tough to find.
I ran into the CEO Travis Kalanick recently on my flight to Paris for the LeWeb conference, the annual renowned Internet, social media & technology event held in Europe every December. The news was that while UBER had already been announced in San Francisco and other cities, Paris was to be unveiled that week as their first European location. And so, I had an opportunity to use their newly launched service in the world's most romantic city.
It was a simple free download onto my iPhone. Once you have the app, you can quickly request a car by telling Uber where you are. If you don't have an iPhone or Android app, you can text them your address. Cars typically arrive within 5-10 minutes. In Paris, it ranged from 6 minutes to 18 although most of the time, it was around the 8-10 minute mark and the accuracy of arrival times was spot-on nearly all the time.
As your driver is nearing your location, you can see exactly where he or she is on the map on your phone (the geo-visual element is part of the UBER app and you can see literally where the driver is down to the street corner, providing constant updates of the estimated arrival time). UBER also tells you the name of your driver and includes a photo so when you walk outside of your venue, you can recognize them more easily.
I also tried UBER to the airport and while taxis charge roughly E65-70, UBER costs around E120 for your black sedan, which of course has a bottled water waiting for you in the seat. For a taxi that may cost around E8-10, I found that UBER charged around E20 but bear in mind that the final cost which is automatically charged to your credit card, does include the tip.
That was mid-December. Since then, they were hit by customer complaints on New Year's Eve and write-ups by All Things D and more recently the Huffington Post followed as a result.
They apparently raise prices for major holidays where demand is going to be high, and did so on both New Years and Halloween. According to the D post, 'when prices are about to surge, Uber sends a mass email out to its users, puts up a blog post detailing the pricing changes, and, barring technical issues, users should also get notifications through the app during times that surge pricing is in effect.'
Uber institutes a "surge pricing" system with the idea that they need to keep cars available for the customers who really want them, so as demand grows, prices would too. From UBER's blog about how surge pricing works:
"Without a surge pricing mechanism, there is no way to clear the market. Fixed or capped pricing, and you have the taxi problem on NYE -- no taxis available with people waiting hours to get a ride or left to stagger home through the streets on a long night out. By *raising* the price you *increase* the number of cars on the road and maximize the number of safe convenient rides. Nobody is required to take an Uber, but having a reliable option is what we're shooting for."
My experiences in Paris were nearly flawless but then again, bloggers and press were given credits so we didn't have to face $200 surge pricing rides and because the service was brand new, there was a lot of availability (60 cars on the ground at launch), which meant that I never had to stand in the Paris winter rain waiting for a half an hour for a car that may never come. We've all been in those situations before and they're not pretty.
So, while my experience was great (and btw, all the drivers were professional, courteous & shared useful information; one even brought me to a local place he knew for a crepe), the economics don't make sense for me to use it at home. That's the issue said a VC friend when I asked him what he thought of UBER. "The economics just don't work."
That said, UBER also gives you a sense of empowerment as well as freedom and control. If you're still at a dinner and don't want to disturb the flow of a conversation, you can simply push a button on your phone to see how far away your UBER car is...based on that information, you can either decide to push the button and order or wait for awhile.
For example, I just opened the app to see how many cars were available in San Francisco and was told that a driver was a mere 2 minutes away.
There's no interruption or need to tell your colleague, business contact or the restaurant manager to call you a cab. Most of the time, you haven't a clue when that cab is going to arrive, not to mention the fact that often you're on hold for far longer than you want, with horrible elevator music playing in the background.
I find that most of the time, particularly in foreign cities, the accuracy of when a taxi will arrive isn't great. UBER can be particularly useful in a business meeting where timing and flow is critical.
I can also see UBER being useful in cities like Los Angeles and Miami where there's more of a "late night" scene and you could share an UBER car with friends to go to your next destination. Other cities where UBER is currently operating is: San Francisco/Palo Alto, New York City, Seattle, Chicago, Boston, Washington DC and as noted, Paris, as of mid-December 2011.
Two other things to note: you can rate the driver immediately after the drive and provide real-time feedback if it didn't go well, which increases the likelihood of the service and quality of the drivers remaining high and improving over time.
Also, in my experience to-date, their customer service has been very responsive. I think if they can get their markets and target audience right and market to them effectively, UBER can be a dream app at just the right (or rather wrong) times.
Here's a link to a video that Bloomberg's Emily Change & Cory Johnson did where they share their own experiences using UBER in San Francisco.
Below is the video of Travis on stage with Loic LeMeur at LeWeb talking about their Paris launch. (note: they also announced $32 million in new funding at the time).
January 17, 2012 in America The Free, Europe, On Geo-Location, On Mobile & Wireless, On Technology, Social Media, WBTW, Web 2.0 | Permalink | Comments (0) | TrackBack
November 25, 2011
Apple Still Leads The Tablet Wars
Apple's favorable survey on its tablet popularity could be a good indicator of things to come.
According to technology research firm Gartner, Apple, with its wonder tablet and iOS combo, will continue to dominate the market for the next few years with Android-based tablets playing a very close second.
According to Gartner's figures, Apple will have over 50% of the pie until 2015 where it's projected to have a 47.1 market share.
Overall sales of iDevices will also have a big boost from 17,610,000 sold in 2010 to 294,093,000 in four years' time with Apple leading the pack.
As for Google, Apple's closest competitor, things are looking very promising, too. From 2010's share of 14.2, it will be having 38.6% of the market by 2015. Sure it's still a long way off Apple's but it's already looking pretty impressive knowing that you have a big chunk of the other half of the market.
Meanwhile, competing brands like WebOs, MeeGo and QNX, will battle it out for the remaining 10% share until 2015.
Bottom line is, these are all projections based on current trends. A lot of factors and things can still happen a few years from now and what's written in the above chart may not be neccessarily so when 2015 arrives. Still, it's looking deliciously sweet for Apple, and yes, Google, and looking bitterly cold for the rest of the other competitors.
One thing is certain, the tablet wars are starting to heat up!
November 25, 2011 in America The Free, On Mobile & Wireless, On Technology, WBTW | Permalink | Comments (0) | TrackBack
October 18, 2011
Mary Meeker: Silicon Valley Innovation May Be Unprecedented
Kleiner Perkin's Mary Meeker delivers a fabulous Internet trends presentation every year at Web 2.0 Summit and this year was no different.
Full of not only data but lots of fascinating commentary and unique perspective, she gave the audience depth and texture over the last year in the areas of mobile, social media, ecommerce, real-time data, advertising and the economy.
She covered the following areas:
1. Globality – We Aren’t In Kansas Anymore…
2. Mobile – Early Innings Growth, Still…
3. User Interface – Text - Graphical - Touch ���- Graphical T ouch / Sound / Move
4.Commerce – Fast / Easy / Fun / Savings = More Important Than Ever…
5. Advertising – Lookin’ Good…
6. Content Creation – Changed Forever
7. Technology / Mobile Leadership – Americans Should Be Proud
8. Mega-Trend of 21st Century = Empowerment of People via Connected Mobile Devices
9. Authentic Identity – The Good / Bad / Ugly. But Mostly Good?
10. Economy – Lots of Uncertainty
11. USA Inc. – Pay Attention.
We learn that Apple, Google, Amazon.com & Facebook remain the mega leaders.
81% of Internet users are outside the U.S. The below shows you usage in the U.S. versus rest of the world.
In other areas of global trends, mobile is booming. As astounding stat: 200 MM farmers in India are receiving government payments and subsidies via their mobile phones. Also, in China over three years, they added more Internet users than exist in the U.S.
Social networkers as of October 2011 by country below. You may be surprised to see Israel, Argentina, Turkey and Chile in the top four. You may also be surprised to see how far down the list the U.S. ranks.
Below shows interesting stats of UK-based Shazam (sound recognition and music discovery), Swedish-based Spotify (music discovery and streaming), Israel-based Waze (driving navigation) and European Soundcloud (sound discovery and sharing). The numbers are astounding and show a huge trend towards "creative discovery" on the web.
She notes that while iPods have changed the media industry and iPhones ramped even faster, iPad growth has gone through the roof. She also shows us that Android growth was bigger than we may have imagined (even faster than the iPhone).
Overall, mobile usage is exploding. It's big and its growth isn't slowing down anytime soon.
This is kind of a scary slide, suggesting that perhaps Maslow's Hierarchy of Needs needs to be revisited. This thought process hasn't hit the third world yet despite the explosion of mobile phones, yet I fear that Maslow's new hierachy of "musts" in Silicon Valley has already been transformed...from what I see, it may be above food/water but below shelter in some cases.
For a full peak at her slides, check out Kpcb's site to learn more.
October 18, 2011 in America The Free, Conference Highlights, Events, On Innovation, On Mobile & Wireless, On Technology, Social Media, WBTW, Web 2.0 | Permalink | Comments (0) | TrackBack
Web 2.0 Summit Kick Off: Twitter, Yahoo, eBay, Bluefin, Intel, Salesforce & More
Web 2.0 Summit kicked off yesterday afternoon at the Palace Hotel in San Francisco. John Battelle and Tim O'Reilly are master curators of some of the best minds and storytellers in the technology industry, throwing CEOs of major corporations on stage to answer business and technology questions together with start-up entrepreneurs, an Intel anthropologist and a fireside chat between John Heilemann and Oregon Senator Ron Wyden.
I spent my time listening, shooting and tweeting more than I did taking comprehensive notes, but here's a few memorable quotes and takeaways from day one.
Sean Parker, former co-founder of Napster, currently Spotify:
Sean talked about how much easier it is for the independent artist to get noticed using social networks today. "You can take an artist to a number one position fairly quickly. I don't understand why any artist would sign on with a record label today. As an artist, if you're functional and don't have a drug problem, there's no reason why you can't pull yourself up as an artist today.
Artists today can be in charge of their own destiny. Maybe later on, you can sign on later on for distribution on Amazon and foreign markets, but not at the beginning."
He says that Spotify is an attempt to pick up where he left off with Napster. Parker also shared his thoughts on social networks and Facebook in particular, denying a down and dirty fight with Zuckerberg on Hollywood streets. On Facebook, he says that there's a balancing act between active and passive sharing and felt that they don't give users enough control. He adds, "the concept that the best content rises to the top can only work if there's a conscious definitive and targeted decision about where your content actually ends up."
John Donahoe, President & CEO of eBay:
He was very deliberate about where he sees eBay playing today and in the future. He says, "eCommerce and retail are crumbling fast. People can now access information with red laser and do product exploration in the store in real time. We're taking all of our properties that we have and putting them onto one open platform so developers can build.
Consumers can now take a photo of a UPC code using Red Laser and see what retailers have it locally. With one click, you can buy it locally or click on Paypal and order online. This is huge innovation in retail which hasn't really moved at all in twenty years."
He continues to reference an example of how bad the search experience is today for fashion. "You don't go to Google and type in blue shirt and expect to get what you want. You can search by images today and get "like-products" based on an image you choose and like. Image-based search will be huge in the future, especially in fashion."
On how they compare to Amazon, he nailed it from a marketing perspective. Rather than get caught with his pants down on what they're not doing right, he fixated on the fact that they don't compete with retailers so they're knocking at their doors. He says "we are not a retailer and never will be. Technology is having a huge impact on their businesses and they need help. We can provide that." He also noted how huge mobile has been for them and will continue to be, throwing out a staggering stat: eBay sold 2,600 cars from their mobile app alone in a day.
Marc Benioff, CEO of Salesforce.com:
"You can make a direct connection between user interest and engagement," he says emphasizing how important social media is and will continue to be for their enterprise customers.
"Companies must embrace social media or embrace the consequences," noting that when issues arrise today in corporate America, crisis is accelerated in a very public way via social media that didn't happen ten years ago, even five years ago.
Marc told Toyota that they should have a car called the Toyota friend. "I want to have a conversation with my car...car manufacturers should have social cars."
Aside from his emphasis on getting their enterprise customers to not just adopt but take social media seriously, he added that he has bought into gamification as a layer on top of businesses and the increasing importance of it in the future.
Ross Levinsohn, EVP of Americas for Yahoo:
Ross said he joined Yahoo for a very specific reason: to build great products, build them across platforms including their own, personalize those products for their users and then program those products. He also noted that its the best job he's ever had, "not easy, but the best."
"A black box won't solve everything...there has to be a human touch.
The signals we give off today are about getting the right content to consumers and the right opportunities to advertisers."
When asked What is Yahoo today, a question that arises at nearly every industry conference, Ross says: "Yahoo is a really rich premium, personalized experience for consumers on every platform." Yawn.
Marketing spin and well rehearsed but it doesn't really paint a rich textured picture of who the company is nor does it show me a sustainable business model. Onward.
Chris Poole, Founder 4chan and Canvas:
Poole focused on identity and the mediocrity which has been created around it. "Who am I on stage is very different than who I am in my personal life," he says.
"There are so many lenses of who I am but Google and Facebook wouldn't want you to believe that. In their world, we're merely a mirror.
Facebook treats our identities like mass market fast food. I have more choices in the eye of a toothbrush in a shopping aisle than I do in how to express myself online."
Strong statement and at that juncture, I wasn't sure where he was going, but his message got stronger. On Google+, he is spot on. "They've just copied the same broken model that Facebook created. You can incorporate identity without giving up quality, but give users a choice."
He goes on, "Facebook and Google (with Google+) are dictating how we share our identity and our creativity...consolidating our identity and making us so much more simple than we really are. We deserve choices and options. Over time, our identity is being eroded by large industry players and how can we, as an industry think this is a good thing?" Hear hear Chris. Hear hear.
In other words, Silicon Valley and other early adopters, stand up to the giants and demand higher standards than what we're being dished today, including how we're told to behave, what we can share, how we can share and with who, down to the exact number of "friends" we're allowed to have.
Deb Roy, Co-Founder and CEO of Bluefin Labs:
Deb showed some very cool visualizations of what they're doing with TV data in case you ever wanted to know what TV programs diet coke lovers watch. He says, "it is now possible to link impressions to expressions."
They take content from TV stations and build out a semantic content graph of TV and the social web, resulting in what they claim is the most comprehensive semantic index of TV online today. They call it the TV Genome.
Through their live feeds, they're adding 200K shows, 2 million ads and 40 million links per month. Show by show, they can create graphs that show the number of impressions versus expressions, focusing on expressions whereas Nielsen focuses on impressions.
He says, "this view is a different window of consumer behavior and their mindset than what has been offered in the past, which will be a game changer. We're building out a data audience sentiment, so that within the TV Genome, brands can decide where they want to put their time and effort."
Geneieve Bell, Director of Interaction and Experience, Research Group, Intel
I loved what Geneieve brought to the table, which was a look at data from a human perspective. As an anthropologist, she asked the question, "who is data? rather than what is data?"
There are things in our life which will only want to be physical data, she notes, not digital data, such as buddha statues for example.
"Data loves good relationships," she says. "And, data needs to be social, have a country (a home) and be feral. By this, she means that data will run wild, beyond the current boundaries of what we now imagine. We will have to think about privacy and security differently within this framework.
She also adds that "data has responsibilities. We have to tell a story in the right spirit, in the right place, and to the right people. Data also likes to look good. People are always actively choosing how we represent ourselves online," noting that in the online dating world, 100% of Americans are known to have lied on their online profile. In the UK, it is about 60%.
She ended her presentation with a provocative question which I felt could have been a talk on its own (a nice, long healthy interactive talk): "What if we designed for data the way we design for people rather than for devices?" All I could think of was "crikey, we need more women in this business."
Brad Rencher, SVP & GM, Omniture Business Unit, Adobe
Brad centered his whole talk on the differences between digital marketing strategy and digital business strategy and what it means to have both.
"The first rule is around social," he says. "You can't buy friends, even if you give away lots of free things to get them.
You have to ask yourself when you make decisions on social networks to buy influence - 'what does that mean for my business long term?' Business success is driving engagement to your properties if you're a company with many," using MTV as an example.
His best line of the night: "the data has to burst out of its silos and make sense for your business and show an impact. How does it affect your business strategy?" He adds that mobile must be key to your strategy moving forward, suggesting that when you think out your mobile strategy, think about how customers can motivate your brand from a mobile device.
Spoken like a true marketing guy he ends with this: "Today's CMO who owns digital and understands customer intimacy will be tomorrow's CEO." I happen to agree with him.
On how Twitter is going to play and compete in the marketplace, Dick says, "we're going to offer simplicity rather than complexity. Apple thinks about the world the same way.
It's much harder to edit out than add features. Bradley Horowitz talks about Google+ and the fact that they're going to compete on and add more features. Our focus is to compete on simplicity."
There's a lot of signals coming from each tweet. Battelle asks if this is Twitter's biggest challenge? Noted as a significant challenge, Dick says of the 250 million tweets a day they see, that they need to surface that data into something that is more meaningful: global things that matter to everyone and regional things that matter to your own community.
Dick says, "when you only offer authoritative tweets on a topic, then you lose the roar of the crowd. When we do that, we are sucking the life out of an event (i.e., world cup) by taking the volume out. We have to show the volume while also separating the signal from the noise. The key is showing this visually in a way that is compelling and simple. And, we're working on that."
One of their core values says Dick is to "respect and defend the user's voice. Not using your real name means that in countries where you can't speak as freely as you do here, you can speak up." He noted a situation in Tunisia as an example. "We're the free speech wing of free speech," he adds referencing the words of their lawyer.
He ends with more of their core values, getting away from money questions and other controversial topics: "Rather than focusing on a $8 billion market cap, we think about whether we're doing things that we can be proud of as a company and whether we're building things that are sustainable and scalable."
October 18, 2011 in America The Free, Conference Highlights, Events, On Geo-Location, On Mobile & Wireless, On Social CRM, On Technology, On the Future, Social Media, WBTW, Web 2.0 | Permalink | Comments (0) | TrackBack
October 05, 2011
Georgia Tech's Rosa Arriaga on the Power of Human Censors
Georgia Tech Psychologist Rosa Arriaga talked to the Idea Festival audience about the importance of human censors to not only empower patients to take better control of their diseases, particularly chronic diseases, but improve self reliance overall.
She notes that individuals of chronic conditions aren’t even aware of their own symptoms. She brought up SocialMirror, which is a targeted social network for individuals with autism. Tools like this for patients can help them stay motivated about making their regime a priority, including medicine.
Through his network, the app can provide feedback about what an autism patient should do or not do in a particular social situation, such as what to wear at a particular event, what to say, what to bring to a meeting or party, certain behaviors and so on. The social network combined with caregiver and doctor feedback can be a powerful tool to help patients become so much more self reliant than they could ever have imagined in the past.
This would obviously work for so many other conditions and chronic diseases. She ends with this parting thought and prediction. "The future of health and well-being will be done with social computing and social/human censors.”
October 5, 2011 in America The Free, Conference Highlights, Events, On Health, On Innovation, On Mobile & Wireless, On Technology, On the Future, WBTW | Permalink | Comments (0) | TrackBack
September 29, 2011
Aneesh Chopra: Blue Buttoning Our Own Data Will Fuel Innovation & Empower Americans
If you haven't heard of the name before, Aneesh Chopra is the United States Chief Technology Officer, where he serves as an Assistant to the President and Associate Director for Technology within the Office of Science & Technology Policy. Whooah Nelly, that's a mouthful of a title.
In other words, he works to advance the President’s technology agenda by fostering new ideas and encouraging government-wide coordination to help the country meet its goals from job creation, to reducing health care costs, to protecting the homeland.
I had a chance to listen to him speak at the Idea Festival recently, where his talk focused on the President's mission and goals, with a central core theme to make it happen: working from the bottom up, not the top down and opening up data so others can create and innovate with it, and we, as a nation, can thrive.
Here's what they're currently focused on within the above framework:
- Putting more people back to work
- Boosting access to capital for high growth companies
- Turning job seekers to job creators
- Unleashing the mobile broadband revolution
- Modernizing 35,000 schools
- Making government services transparent to job creators
- Open Government aka the Start Up America initiative
- Patent reform
- Catalyze breakthroughs
Technology was a big part of his message as he echoes Obama's pitch, "for our families and our businesses, high speed wireless service and mobile is the next train station, it’s the next off-ramp..it’s how we’ll spark innovation, new investment, new jobs." He also referenced Silicon Valley start-ups on more than one occasion, including Instagram and Crowdflower.
He sees cloud computing and mobility unlocking major potential and accelerating productivity in key sectors.
Aneesh says that there's an aministration commitment to unleash market opportunities by framing current or proposed policies to inspired entrepreneurs and gaining valuable policy feedback for iteration with an emphasis on healthcare, education and energy.
Where is the puck heading?
"We need breakthroughs," he says. "The only way is to tap into new hubs outside Silicon Valley." Hear hear Aneesh.
He also talked about education dominance, pushing software that adapts to how students learn, inspiration for the proposed ARPA-ED. They want to open up the data to teachers and make it accessible to them and their students, regardless of where they are in the country.
Another challenge they face he throws the audience's way is the clean energy revolution. They're hoping that ARPA-E investments and NIST standards activities will spur creativity.
He cites the National Oceanic and Atmospheric Administration (NOAA) as an example, America's center for weather data. The weather industry is worth about $2 billion he reminds and "they're fueled because of open government data."
Aneesh adds, "we can also encourage market transparency." Healthcare.gov is a comprehensive catalog of insurance options, an effort to create more transparency than ever before. You’ll be able to find pricing data, how often an insurance company charges a premium, and how often were people rejected (denied coverage for whatever reason).
He also mentioned “Blue Button”, a public/private initiative that scales, where veterans can download their personal health information from their My HealtheVet account. My HealtheVet users who receive VA health care services can also refill their prescriptions and view their appointments, allergies, and laboratory results online.
Why not transfer that kind of tool to other areas and industries he says, such as education. "Imagine if every student could get a downloadable document of his/her assessment, a personalized platform that translates from student performance to market reality. We need personalized platforms for each of our children that can translate into something meaningful. This is the kind of thing that can fuel products and services. Find where the data sits and find out a way to liberate that data.”
He adds, "We're liberating government data & if people can become billionaires because of it, God Bless." The audience laughs.
He continued to push the open government throughout his talk including in the Q&A at the end, which was incredibly well received. (note: while the audience had visitors from the west coast, DC, the north, NYC and other places, there was a large number of locals - aka the midwest meets the south...in other words, family values and education are high priorities).
Certainly blue buttoning our own data is going to fuel innovation and empower individuals. Isn't it where we have to go? If we don't, we become victims rather than creators of our own lives and destinies in more ways than one.
September 29, 2011 in America The Free, Conference Highlights, Europe, On Being Green, On Education, On Health, On Innovation, On Mobile & Wireless, On Politics, On Technology, On the Future, Web 2.0 | Permalink | Comments (0) | TrackBack
September 16, 2011
DEMOfall 2011: From Online Death & Fashion Augmented Reality to Music Robots & Reid Hoffman
DEMOfall kicked off this week simultaneously with a bunch of other industry events in Silicon Valley. A host of 80 companies presented on-stage and held court in the pavillion at the Santa Clara Hyatt.
They also did one-on-one fireside-like chats with a host of industry illuminaries, including LinkedIn and Greylock's Reid Hoffman (left) and Intuit's Chairman of the Board Bill Campbell (interviewed by Brad Stone from Bloomberg's BusinessWeek).
Brad Stone asked Bill what he learned from Steve Jobs. The very first thing Bill came back with, without hestitation was product....having a great product.
He spoke with a sentimental voice as he talked about Steve Jobs and his legacy he has left the industry with so far, obviously referring to his recent step-down. Bill also talked about the importance of product management and having a great team in place. "The real role of the product manager is getting the product design right," he says. "Simplicity is key. Keep the UI simple...." He paused. "That's what I learned from Steve Jobs."
Cloud was covered on more than one occasion, starting with a panel discussion on how mid and large-sized companies are adapting to the cloud. Matt Marshall interviewed Cisco's VP Sheila Jordan and John Petrone, CTO and Senior VP of Autobytel.
Below is Geoffrey Moore, Managing Director, TCG Advisors/Venture Partner, Mohr Davidow Ventures.
Another cloud technology discussion happened with Accel Partner's Chuck Ganapathi, Jive Software's David Gutelius, Microsoft's Dan'l Lewin and The Founder's Institute's Adeo Ressi. Enterprise technology sages Larry Augustin from SugarSRM, Tom Gillis from Cisco and Paul Santinelli from North Bridge Venture Partners were interviewed by IDG Enterprise Senior VP John Gallant.
"When you go enterprise, go BIG if you're doing a start-up," says Tom Gillis. "Think of virtualization of the data center and video, which are going to be big and disruptive." While there was an emphasis on encouraging start-up founders to focus, Larry Augustin added a potential danger in getting too focused.
"Don't let focus focus focus restrict you and narrow you into small company mentality and thinking," says Larry. All agreed that while consumer start-ups have to think about the social and user experience and getting user adoption, focusing on the customer is what is most key for enterprise companies.
WhoDini was one of the favorites of some of the industry experts, at least two calling its "indexing" feature great.
Think of it as an enterprise platform which automates the discovery of expert coworkers based on expertise, experience, connections and responsiveness. Whodini delivers the right person, right away. It's a cool concept and received a positive response from the audience and panelists.
Also high on the list was Fluxx from Fluxxlabs, who someone said of its capabitilies: I like the information processing part of it, but it really needs to include my inbox."
OLogic, Inc. brought their new robot onto the DEMOfall stage. (there always seems to be at least one robot at DEMO each year). A.M.P. is what they call him, an Automated Music Personality, which they call the world's first two-wheeled, self-balancing smartphone accessory. (wow, that's a mouthful, no? Call it a robot which delivers great music - it's a helluva lot simpler).
The other cool thing is that this self balancing “robotic” music player can be operated using a Smartphone (only android for now). The price point they say is about $400 or potentially less. (reasonable for a product in this category).
MashOn, Inc. announced Dabble which they refer to as the "Cure for the common shop." CRIKEY, this is their explanation of Dabble.
"Dabble is an HTML5 patent-pending embeddable web application that provides a comprehensive product personalization and customization platform and “on-demand” manufacturing solution for shop owners operating on the leading eCommerce platforms. Dabble’s Cart Adaptor technology, Fulfillment Adaptor, Product Customization Tool, and Self-Service Administration Dashboard work together to provide “The Cure for the Common Shop.” WHOAHH Nelly. Are you kidding? Simplify baby, didn't you hear Bill Campbell's message?
Then, there was one of my favorite apps which of course threw me (and everyone around me) when they first walked on stage. I-Memorial.com has a place where you can leave your legacy after you die on i-Tomb.net.
Imagine a place where you can set up your messages, videos, photos for people to see after you die. He walks on stage and says to the DEMO audience, "we are here to transform death." Half the room laughs, while some are likely uncomfortable. Is this for real we're all thinking. Yup, and after I listened to their pitch in detail, I began to think, "what a great idea."
From the traditional grave to the virtual tomb, they are allowing every person to build their own immortality: the resting place of the deceased. i-Tomb is a collection of videos, text and photos of the deceased, in other words, life after life. You can leave virtual flowers, a candle for someone or share your feelings about your son or daughter on video that they can listen to after you pass away. You can also leave your "death wishes" in a particular section on the site such as how you want to die, flowers and music you want at your funeral and so on. They are launching in 14 languages and targeting people aged 40 years and older. The other demo I liked is Schedulicity, which is an online appointment scheduling app, aimed at helping small businesses save hours a day and increase profitability by eliminating the hassles of scheduling with pen and paper. By offering online service scheduling 24 hours a day through multiple digital channels, businesses are able to easily and effectively attract new business, increase the frequency with which their current clients book appointments, decrease cancellations and concentrate on providing the best possible service during their business hours. They have also integrated with Facebook, so small businesses can receive bookings through their Facebook page using Schedulicity’s scheduling widget. trueRSVP did an alpha pitch, demonstrating how frustrating the RSVP process is today by using a woman in a wedding address whose husband-to-be didn't show up at the altar. It is the first RSVP system that’s flake-proof. By providing five RSVP options and multi-faceted algorithm factors in attendees’ reliability, event planners can now get a more accurate estimate of how many people will actually show up. Create virtual outlooks, mix-and-matching items from different brands and collections from all over the world. Try it on and share this experience with your friends and stylists to get advice. Below, see an example with Topshop.
Below is a video of the panel on consumer technology sages: SofTech's Jeff Clavier, Kleiner Perkins Caufield & Byers Ellen Pao and Aileen Lee, Menlo Ventures' Shervin Pishevar and Nextdoor.com's Nirav Tolia.
Below is a group shot of the DEMOfall "demo god" winners on stage on the last day. Here's a link to the DEMO flickr set so you can go on a visual journey of this year's fall event. Photo credits: Stephen Brashear
September 16, 2011 in America The Free, Conference Highlights, Events, On Mobile & Wireless, On Search, On Social CRM, On Technology, Social Media, Videos, WBTW, Web 2.0 | Permalink
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AND, since I'm a bit of a fashionista, here's a call out to Fitting Reality. Female Russian CEO - Inga Nakhmanson, did a great job explaining the simplicity of the service on stage. Using VIPodium, which is based on Augmented Reality technology, you can virtually try on clothes either at home or in the store.
Other things about the event and their company "gives." Demo offers full scholarships to 20 companies who are "bootstrapping it" and have raised $500,000 in funding or less. Within the 20, there are several specific charters that are supported by the following sponsors:
September 08, 2011
SOcial, LOcal, MObile, the Power Behind LeWeb's 2011 Start-Up Competition
SOcial, LOcal, MObile is the new black for startups this fall say the Guidewire Group who are powering this year's LeWeb'11 Startup Competition, centered on the SoLoMo theme (that's social, local, mobile, for the non-geeks who haven't memorized yet another acronym).
The annual showcase of emerging companies will honor the Top 3 startups creating state-of-the-art apps for the SoLoMo consumer or business markets. They are looking for the most exciting and innovative ideas that exploit the power of social engagement and location awareness of tablet and mobile phone devices. To be eligible, startups need to have less than €1M of investment.
Applicants will use Guidewire Group's forthcoming G/SCORE Analytics platform to profile and take a G/SCORE assessments. Those assessments, along with Guidewire Group analyst and community input, will be select 16 finalists to pitch for a spot among the Top 3 at the december conference in Paris.
To learn more about the competition, visit LeWeb's start-up competition page.
September 8, 2011 in America The Free, Conference Highlights, Europe, Events, On Geo-Location, On Innovation, On Mobile & Wireless, On Search, On Social CRM, On Technology, Social Media, WBTW, Web 2.0 | Permalink | Comments (0) | TrackBack
September 07, 2011
Nominations Open For Tech4Africa Innovation Award Till Sept 12
Tech4Africa is calling for entries to their inaugural Tech4Africa Innovation Award. Designed to recognize homegrown innovation and further inspire the industry to develop global solutions to uniquely African challenges, the award is open to both individuals and companies.
The process has been broken down to its bare bones in a bid to make applying as simple and cost-effective as possible. Individuals or companies need to send a single-page synopsis of their product or service, what the innovation is and the level of success or traction that it has attained.
The only qualifying criteria are that the innovation must have been in the market for at least one and a half years and have been created by Africans to solve uniquely African challenges. Participants are welcome to nominate themselves or suggest a deserving recipient.
Entries for the Tech4Africa Innovation Award close on September 12, 2011, following which a list of 10 finalists will be drawn up. The winner will be announced at an award ceremony to be held the night of October 26, 2011, as a curtain raiser for the two-day conference that starts the following day.
Some of the industry’s leading minds gathered for two days to participate in presentations by and discussions with international speakers on the state of web and emerging technology on the continent.
The 2011 edition of Tech4Africa will be hosted at The Forum in Bryanston, Johannesburg from October 27 to 28, 2011. Registration for the conference is open, with full details on the website.
* Photo by whiteafrican (Creative Commons)
September 7, 2011 in Events, On Africa, On Innovation, On Mobile & Wireless, On People & Life, On Technology, Social Media, WBTW, Web 2.0 | Permalink | Comments (0) | TrackBack
April 16, 2011
AdTech San Francisco Keynotes, Takeaways & Notes to Self: #adtech
The lunch keynote at AdTech this past week included CFO of Living Social John Bax, Zynga's Manny Anekal, and global head of social media for Pepsico Bonin Bough.
John Bax says their focus is on "local" and that local ads obviously do the best locally since there's more of an understanding of what their brand is about when you have regional sales guys. "Intimacy works," he says.
Mobile is also an important strategy for them according to Bax. He gives a few examples including a local merchant in Virginia who has a B&B. Within 15 days, they sold all the rooms the vendors wanted to book in advance, focusing on a different strategy for how they promoted weeknights versus weekends.
He also noted that people signed up for things they weren't necessarily searching for. For example, those who signed up for a sky diving promo they did were not proactively looking to go sky diving. Their strategy works if you look at their stats and results - they apparently also sold 2 million movie tickets with Fandango.
Manny Anekal from Zynga came at his presentation primarily from the angle of giving back, i.e., "here's what Zynga is doing to give back to the world." In addition to listing all the things they are doing for social good, he ended with a leave behind for brands wanting to do a campaign with them: "We can get you up and running quickly. We were able to get a major brand up and running within six weeks," he says. He also shared stats and insights into their Frito campaign, which grew their fan base to over a million.
Bough was his normal funny and dynamic self on stage with a voice volume that was double his two prevoius speakers.
He started with the Pepsico pitch of products and services under their umbrella, reminding people that they operate in more countries than the UN. Then he proceeded to go primal on us and show a slide of dinosaurs and early man's progression.
"Why we are all dinosaurs?" he shouts out to the audience. His key takeaway was about adapatability in a world that is changing so fast with exponential technologies hitting us year after year making it harder to keep up.
"Adaptability is key to survival and success moving forward," he notes. “If you cease to adapt, then you cease to survive.”
While I missed Guy Kawasaki's keynote, I did not miss his book signing of new book: Enchantment, which was proof that he nailed it on stage. The line was so long for both purchases and signing that they ran out of books.
ESPN's VP Carol Cruz introduced this year's Achievement Awards right before Arianna's keynote. This year's award went to Mars' Carol Walker, who shared the award with Kathy Reardon in a 'classy moment.'
My tweets during the presentation below including AdTech's Brad Berens' share of where advertising numbers have gone up this year. Kudos to Brad and his dynamic team for pulling off yet another incredible AdTech this year.
- Carol Walker in touching classy moment shares #achievement award with Kathy Reardon on #adtech stage this AM:http://ow.ly/i/ajSA9:22 AM Apr 13th via HootSuite
- ESPN's VP Carol Cruz gives Carol Walker industry #achievementaward at #adtech -- http://ow.ly/i/ajRS9:15 AM Apr 13th via HootSuite
- Brad Berens on the #adtech stage sharing advertising numbers & stats all going up inc attendance: http://ow.ly/i/ajRf
I covered Arianna's keynote in depth here including a two part video. Below she powerfully nailed her talk, which primarily focused on humanity, sleep deprivation, hyper local and hyper connected and balance.
April 16, 2011 in America The Free, Conference Highlights, Events, On Blogging, On Branding, On Journalism, On Mobile & Wireless, On Technology, PR & Marketing, San Francisco, Social Media, WBTW, Web 2.0 | Permalink | Comments (0) | TrackBack













