February 28, 2011
New Social CRM Platform Nimble Transforms the Way People Manage Relationships
Nimble Contact, the Social CRM platform that combines relationship management and social engagement into an easy-to-use and integrated solution, unveiled its public beta at the DEMO Spring 2011 Conference today.
Nimble Contact integrates LinkedIn, Facebook, Twitter, Google, email contacts and conversations into one seamless, intuitive environment, empowering small businesses in today’s socially connected world to attract and retain the right customers.
Combining the “4 Cs” -- contacts, calendar, communications and collaboration -- professionals can now more easily and efficiently manage the way they see, hear and connect with their company's most important asset: their business contacts, all under one roof.
Nimble Contact is the next evolution in relationship management – a social relationship manager that makes it fun and easy to nurture personal and business relationships.
Below: A screen grab of the Activities Record
Nimble Contact’s core benefit lies in its ability to unify email, calendar activities and social channels, and automatically link all three to business contacts. This allows businesses to easily see all of the communications they and their teams have had with their contacts, no matter where those conversations take place, and without having to jump from window to window, tab to tab, network to network, or application to application.
Below is a Social Stream View:
One Unified Solution – Nimble connects contacts to calendars, communications, tasks and social conversations -- all in one easy-to-use interface.
Social Listening – Nimble lets companies monitor the most popular social networks – LinkedIn, Twitter and Facebook – from one screen.
Social Engagement – Nimble's unified inbox helps companies respond to conversations and engage prospects more quickly via email or social media networks.
Works with Existing Tools - Nimble synchronizes with Google Apps, including email and calendars, so users can continue to use their familiar tools.
Easy to Use – Unlike more traditional CRM systems, Nimble’s sleek interface reveals the information companies need to see and hides the rest.
Web-Based & Secure – As a web-based solution, Nimble requires no set-up or maintenance, making it far easier to get up and running. Nimble Contact’s encrypted security and redundant servers are built to keep information safe.
Even before being out of the 'public gate,' Nimble was recently named to “The CRM Watchlist 2011” by Social CRM expert and best-selling author, Paul Greenberg. Published by ZDNet, Nimble was one of only seven companies selected for the “Social Mainstream” category from a field of nearly 130 companies.
The standalone product, Nimble Contact, is free and available online at www.nimble.com. More functionality to be added for businesses as they start to grow in the coming months.
Note: I'm a consultant to Nimble.
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