October 21, 2010
Southwest Airlines Talks About Their Social Media Strategy: #BWE10Southwest Airlines was a sponsor and exhibitor this year at BlogWorldExpo in Las Vegas. Christi McNeill from Southwest Airlines talks to me about their social media strategy, why she blogs and tweets and how they use social media tools as a company. Their social media team is only two, but they're active with over 1 million followers on Twitter and in the top ten in travel for 'influence.'
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