February 01, 2008
Customer Service Critical: Even Moreso Now
I'd love to go to this on Monday but am slammed after three weeks of travel. In San Francisco, Thor Muller and team are putting together an event touting customer satisfaction: Customer Service is the New Marketing. Hear hear, something I have always subscribed to. It's always been vital to the success of any business.
Learn how smart organizations are turning customer service from just a cost center into an engine for building culture and creating evangelists.
The one day event brings together innovative business leaders from several industries to share tips and suggestions about how they got their own organizations to do customer service differently. Registration here.
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