down the avenue: Customer Service Critical: Even Moreso Now

FAVORITE QUOTES

Only Those Who See the Invisible, Can Do The Impossible
The Age of your Heart is the Age of what you Love - Marcel Prévost
Tell me and I'll forget. Show me and I may remember. Involve me and I'll understand.
When one door of happiness closes, another opens; but often we look so long at the closed door that we don't see the one opening before us. -Helen Keller
The sole meaning of life is to serve humanity. -Leo Tolstoy
Nothing makes us so lonely as our secrets. -Paul Tournier
They may forget what you said, but they will never forget how you made them feel. -Carl W. Buechner
Just trust yourself, then you will know how to live. -Johann Wolfgang von Goethe
The foolish reject what they see, the wise reject what they think
Imagination is more important than knowledge - Albert Einstein
When you realize nothing is lacking, the whole world belongs to you - Lao-tzu
The world surrenders to a quiet mind
It is a funny thing about life: If you refuse to accept anything but the best you very often get it - Somerset Maugham
"At the moment of commitment, the universe conspires to assist you." Goethe

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February 01, 2008

Customer Service Critical: Even Moreso Now

I'd love to go to this on Monday but am slammed after three weeks of travel. In San Francisco, Thor Muller and team are putting together an event touting customer satisfaction: Customer Service is the New Marketing. Hear hear, something I have always subscribed to. It's always been vital to the success of any business.

Learn how smart organizations are turning customer service from just a cost center into an engine for building culture and creating evangelists.

The one day event brings together innovative business leaders from several industries to share tips and suggestions about how they got their own organizations to do customer service differently. Registration here.

February 1, 2008 in Conference Highlights, Events, PR & Marketing, San Francisco, Social Media | Permalink