January 28, 2008
Toktumi: First Instant Small Biz Phone Service With BIG Company Features
Today, client Toktumi introduces the first instant small business phone service with big business features, which makes small businesses look much larger than they are with sophisticated office functionality not available with other like-services.
It's the first service to marry free, downloadable PC software to an enterprise-grade hosted PBX, creating an easy yet powerful office phone system that can be set up in five minutes. Toktumi requires no special hardware, although the company offers an adapter that allows customers to connect regular telephones to their PCs. You can start with a free version, which gives them a phone number, voicemail, and free calling and conferencing with other Toktumi users worldwide.
You can also opt to upgrade to the paid version for $12.95 per month, enabling calls to most regular phones worldwide for only two cents per minute. The paid service also allows customers to select their phone numbers and area codes or port their current number to Toktumi.
Toktumi is tapping into a very underserved market, the 40M people working in small businesses with one to nine employees, half of whom work out of their homes. Each Toktumi line offers a complete solution, including a phone number, inbound and outbound calling, and a full-range of business-grade features including call transfer, an auto-attendant that can forward to internal or external numbers, conferencing for up to 20 people, visual voicemail, call waiting, and more.
It also offers a first-of-its-kind feature called Search Dialing, which taps address books and online search engines to allow users to call any number by entering a name or keyword describing the person, company, product or service for which they are looking.
Toktumi integrates directly with the PC. Customers can connect any corded, cordless, or speaker phone directly to their PC using Toktumi’s adapter – no special PBX or VoIP phone is required. Toktumi can also work as a “softphone” with a PC headset and microphone.
To ensure reliable service, all of Toktumi’s core features and functionality are hosted on company-owned infrastructure in enterprise-grade data centers.
Customers’ calls are always answered, even when their PC is off or their Internet down. Calls can be sent to an auto-attendant, to voicemail, or forwarded to other phones such as cell phones. This provides enterprise-grade continuity of service to even the smallest of businesses.
Toktumi service is based on technology from Global IP Solutions (GIPS), assuring high quality sound throughout the communication. This is the first product available to be built on GIPS new REX SDK softphone platform, which delivers high quality voice processing, NAT and Firewall traversal, and PBX features to Toktumi users.
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