August 09, 2007
Addressing Spock's Performance
Yesterday, we had a successful launch of people search engine Spock, so much so that it has had an impact on the site's performance. Now available to the public after so much buzz about Spock during its private beta stage, we are receiving widespread interest not just in the U.S. but from around the world -- Europe, Australia, etc.
As a result of this heightened buzz and interest, performance has been slow and in some cases, the site was down for short periods of time. The Spock team is aggressively working on it and are adding more bandwidth to improve performance. A note from CEO Jaideep Singh to users below. (also posted to the Spock blog)
Dear Loyal Spock Users,
After a very successful private beta, we launched the Spock public beta today with great fanfare. During the private beta period we created a strong community of users, bloggers, and reviewers. For this we are very grateful.
In anticipation of our public beta launch, we had catered for peak capacity of 100 page views a second, which translates to 300 million page views a month.
However, since this morning we have been getting a consistent request rate of 300 to 400 page views a second, which translates to nearly 1 billion page views a month. Although this level of demand is gratifying, we sincerely apologize for not being able to serve it all.
The entire Spock team is working hard to add more capacity today and tomorrow. Please bear with us while we add more bandwidth to meet the needs of our global user base.
Jaideep Singh Co-founder & CEO
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Methinks there are more problems than just demand...in the wee hours of the night, I still couldn't "claim" my other persona. Each time I tried, I got this error:
Looks like we're having problems right now. Try coming back in a bit.
I can only revisit so many times before this gets totally annoying. A side note...I'm logged in, so they should know what I'm trying to do...how about pinging ME when the problems are gone? Why should I do all the work?
Posted by: Sean Ness | Aug 9, 2007 2:26:36 PM
Sean - they have been working around the clock to add bandwidth and are aggressively doing so. Give it a shot in 24-48 hours. Performance has already improved btw, but if you want to give it a few days, try back next week and let us know how you make out.
Posted by: Renee Blodgett | Aug 9, 2007 5:59:15 PM
72+ hours later...at 11:20 PM (Pacific)...and still the same error. LAME!!!
Posted by: Sean Ness | Aug 12, 2007 11:18:52 PM
58 hours later...same bug. VERY LAME!!! Why can't I claim myself?
Posted by: Sean Ness | Aug 14, 2007 9:14:51 PM