Innovation: What Customers Want

Check out a new book on "Innovation: The Five Disciplines for Creating What Customers Want." "The mainstream media can increase their active role in helping communicate the challenges, opportunities and excitement of innovation and entrepreneurship in our time. This could help stimulate a productive discussion about how the United States needs to improve its schools, tax policies, government regulations, and research agencies.

They too could use innovation best practices as a ruler to measure the United States' performance against that of others. Ultimately, they could help promote and examplify the skills and attitudes needed to thrive in the exponential economy. For example, maybe he creative staffs of the major television networks could make this the ultimate 'survivor' show."

The book, which has received a positive review by Business Week, describes how a disciplined approach to innovation—the successful creation and delivery of a new or improved product or service—will provide value for customers and organizations alike and offers a systematic way to make innovation practical and sustainable for any enterprise.