down the avenue: Crashing iPod

FAVORITE QUOTES

Only Those Who See the Invisible, Can Do The Impossible
The Age of your Heart is the Age of what you Love - Marcel Prévost
Tell me and I'll forget. Show me and I may remember. Involve me and I'll understand.
When one door of happiness closes, another opens; but often we look so long at the closed door that we don't see the one opening before us. -Helen Keller
The sole meaning of life is to serve humanity. -Leo Tolstoy
Nothing makes us so lonely as our secrets. -Paul Tournier
They may forget what you said, but they will never forget how you made them feel. -Carl W. Buechner
Just trust yourself, then you will know how to live. -Johann Wolfgang von Goethe
The foolish reject what they see, the wise reject what they think
Imagination is more important than knowledge - Albert Einstein
When you realize nothing is lacking, the whole world belongs to you - Lao-tzu
The world surrenders to a quiet mind
It is a funny thing about life: If you refuse to accept anything but the best you very often get it - Somerset Maugham
"At the moment of commitment, the universe conspires to assist you." Goethe

« Showing Up | Main | Future of Free Culture »

April 14, 2006

Crashing iPod

Apple enthusiasts love to tell me how much better the Mac is, how it never crashes, is always reliable and has less bugs. I used a Mac years ago -- and love it -- and while there's NO shortage of Microsoft-related software conflict (and beyond) issues on my current PC, I've come to terms with it and have figured out quick fixes for the most part, or at least know who to call.

My first exposure and re-entry into the Mac world after years of being a PC woman was with the iPod roughly 6-8 months ago.

Ask me how often this damn thing (which I've grown to love and adore and grow addicted to) crashes?
Ask me how often this damn thing crashes and does NOT reboot? At least Windows reboots.

It was a gift so who knows about a warranty, if there was one and what my options are. For now, I'm out of luck. No music in a house is a house without energy, a house without silence, a house without love, a house without serenity. Yeah, okay, so I'm exaggerating. In other words, a house without music is a terribly ugly place.

Thanks Apple and kudos to all of those who tell me their products never crash. More than Windows so far. Right now, my iPod is a non-working unit. Right now, my home is without music, which frankly, is much more dramatic than a home without email.

April 14, 2006 in On Technology | Permalink

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d83451c79e69e200d834b7fee669e2

Listed below are links to weblogs that reference Crashing iPod:

Comments

iPods are great, but when they crash it's really bad, and Apple's service is awful - I had one sent back twice with no luck.

Check this out - these guys will buy your used iPods, then they refurbish and sell on eBay...

http://www.nextworth.com/ipod/

Posted by: Chris Fralic | Apr 14, 2006 2:10:01 AM

Thanks Chris. Back to square one. You pay high dollar for a product, it doesn't work and you're out of luck. Meaning, you eat the cost of it regardless if it works or not. Doesn't entirely seem fair.

Sometimes it makes you want to move to an industry that just works, at least most of the time.

Posted by: Renee Blodgett | Apr 14, 2006 9:32:25 AM

All Apple products (including iPods) come with one-year automatic Apple Care. Since you got this item 6-8 months ago, it would seem to be covered. I just went through the process of returning my dead iPod, and received a new one in under 5 days, and didn't pay a dime. It's worth a quick visit to their support site (I never even talked to a person, all automated, super simple) http://www.apple.com/support/ipod

Posted by: Charles | Apr 14, 2006 11:27:00 AM

I feel for you. Don't know what I'd do without my iPod!

Posted by: Graham English | Apr 14, 2006 12:28:27 PM

Thanks Charles.....will check this out.

Posted by: Renee Blodgett | Apr 15, 2006 10:25:18 PM